Refund policy.

If you receive a defective item, please contact us at info@esl-buzzer-game-systems.com with details of the product and the defect.

If an item received is faulty or was received damaged, you must contact us within 14 days of receipt and a replacement will be shipped, we do not offer refunds we offer replacements if damaged or the item has a fault. If a customer refuses delivery of the order  the customer will not be able to receive a refund.

If an item becomes faulty within 1 year a new item will be shipped after the faulty item is received. You will receive your replacement in 10-14 business days.

All buzzers and clickers are shipped from Thailand or Hong Kong. Faulty returns can be shipped to the UK, Thailand or Hong Kong